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HR Outsourcing Guide

A detailed educational course-guide for a turnkey HR startup

20 lessons, 7 templates
Desktop course for modern HR

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The problem the guide helps to solve

If you're responsible for recruiting and onboarding employees - in-house or through contractors - you're familiar with these issues:
Why don't new employees go through a probationary period?
Why are vacancies hanging for three months?
How do you build a transparent and predictable outsourced hiring process?
How do you evaluate the effectiveness of a contractor or recruiter?
This course is about how to build a complete recruitment and onboarding cycle that produces predictable results, even if you outsource part of the process.

Who this guide is for

The guide is designed for HR professionals, HR directors, recruiters, line managers and business owners who:
Are working with HR outsourcing or planning to start,
want to improve the quality of hiring and reduce turnover,
are looking for standards and tools that can be applied immediately,
value structure, expertise and respect for time.

What's inside - no water, to the point

Hyde covers the entire employee recruitment and onboarding cycle in a sequential system format:
You'll learn to identify the real objectives behind a recruitment request - and frame them in business terms, not "man-hours". This avoids duplicate or "blurred" vacancies and strengthens the hiring impact.
Let's look at how to write a position description that repels "random" candidates and attracts those who are a real fit. Include formulas for a strong headline, structure and emphasis - taking into account the publication channels.
We will show you how to organize the stages of selection so as not to lose strong candidates and not to waste time on unsuitable ones. The focus is on screening, STAR behavioral interviewing and adequate testing.
You will get examples of working questions that reveal real candidate cases, not clichés from the internet. We will learn how to test leadership, stress tolerance, teamwork and values fit.
We will teach you how to correctly and effectively request and interpret references. This is not a "formality" but an important tool for verifying competencies and behavior in previous roles.
We will show how to formulate and communicate an offer in a way that increases the likelihood of acceptance - without overreaching or manipulation. We will discuss how to properly align expectations and prepare the process of entering the company.
You will receive a 30/60/90 day step-by-step onboarding plan with sample tasks and a focus on results. This helps to reduce stress, increase engagement and get a quicker understanding of how well the employee is meeting expectations.
Let's look at what to do if an employee fails to pass the probationary period - in terms of processes, documents and communication with the team. The approach is constructive and respectful of all involved.

Access to the guide from any of your devices

Study where and when it suits you. Easy access to the guide at any time from anywhere in the world.
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Practical use

After studying the guide, you will be able to:

Implement a full recruitment cycle tailored to your objectives - with clear stages, deadlines and areas of responsibility
Increase the offer funnel and reduce the bounce rate
Improve the quality of adaptation and predictability of outcome in the probationary period
Build a productive relationship with an HR contractor or internal recruiter
Save dozens of hours on paperwork - everything is already drawn up and ready to use

Guide authors

The course was developed by the Support Partners team - practitioners with experience in HR consulting and outsourced recruitment in the B2B segment. Under the guidance of leading HR experts. We work with companies that are looking not just for employees and managers, but for sustainable solutions to business challenges.

We have 600+ completed projects under our belt, from hiring single specialists to setting up streaming recruitment with KPIs. This course is the quintessential methodology we use with our clients.

Veronica
Gadetskaya

  • Managing Partner of Support Partners
    - 15+ years in management (Xerox, DHL, Unilever): commercial teams, sales, partnerships.
    - Since 2021 he has been recruiting top managers and developing HR functions in Russia, CIS, Europe and MENA.
    - Advises business owners on HR strategies.
    - Resident of the Atlanta Club.

Elena
Borisova

  • Director of the Integrated HR Outsourcing business unit
  • She has been working in HR since 2005. She worked in the largest consulting companies Manpower and Anchor, where she was engaged in selection and assessment of managers, as well as outsourcing of various HR functions for large Russian and Western companies.

FAQ: Frequently Asked Questions about the guide

Yes. The program helps to build the recruitment and adaptation process "at an adult level" - and improve the quality of work both within the team and with external performers.
Yes. You will be able to intelligently build requirements for the contractor, monitor quality, and set up onboarding processes after the employee leaves.
Access to the guide materials is not restricted. You can study them at your own pace.

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Cost and formats of participation

Smart
The fastest
Access to the guide



single payment ₽59 000
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Standard
The most popular
Access to the guide
+ recommendations from the authors on how to build HR in your business

single payment ₽99 000
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Pro
Most effective
Access to the guide
+ implementation of steps to build HR in your business with the participation of SP experts.
single payment ₽199 000
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If you want to hire people who deliver results - not just "close jobs", if it's important for you to implement a system rather than work on a whim - this guide will be your practical tool.

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