EFFECTIVE NEGOTIATION
AND APPLIED CONFLICTOLOGY

Training of internal and external mediators

The nearest dates for the event are:

February 26–28, 2026 May 28–30, 2026 September 24–26, 2026

MORE THAN 40 HOURS OF TRAINING

Includes 30 hours of group and a minimum of 10 hours of individual and pair work on personal, team and organizational cases and conflicts.

Format:
In-person (3 languages: English, Chinese, Russian) and in Zoom.

Hi everyone, I'm Karina Basharova, mediator and coach of first individuals and teams.

We are pleased to announce that our upcoming programs on successful negotiation, conflict management, and mediation training will begin:

February 26–28, 2026
May 28–30, 2026
September 24–26, 2026

Each course consists of a minimum of 40 hours and lasts 3 months.

We offer group and individual formats in both face-to-face and online formats. Those who wish can obtain diplomas in additional professional training from leading universities (for an additional fee and additional time). The program with additional professional training lasts 9 months and takes place without interruption from work or study. On the program, we provide letters of recommendation and share projects.

Schedule and format of the upcoming Negotiation & Mediation SP VI program

1 module zoom 26/02 10 a.m. to 6 p.m.
Module 2 zoom 27/02 10 a.m. to 6 p.m.
Module 3 Zoom February 28, 10:00 a.m.–6:00 p.m.
Group workshop Zoom March 3, 10:00 a.m.–12:00 p.m.
Module 4 zoom 17/03 10-12.00
Workshop in pairs
Module 5 zoom 24/03 10-12.00
Workshop in pairs
Module 6 zoom 31/03 10-12.00
Workshop with the teacher
Module 7 zoom 01/04 10-12:00
Module 8 in person 07/04 17-19.00
In person: Certification and exam
Module 9 zoom. 08/04 10-12.00 — Certification and exam

🔥A total of 40 hours of classes with the group and mentors;
🔥24 hours of theory and practice
🔥8 hours in a group
🔥2 hours working with a mentor
🔥2 hours of individual work with a teacher
🔥4 hours of certification and exam

Additionally:

🔥10-40 hours ofindependent work with personal cases, literature, and materials;
🔥40 hours of workplace practice

We will agree on the dates of private lessons with each student!

COURSE BENEFITS

FOCUS ON PERSONAL REQUESTS.

The goal of this course is to help each participant improve theireffectiveness in negotiations and conflict situations, taking into account their personal requests and needs. Instructors will work individually with each participant, helping them develop their own unique strategy based on their personal goals and preferences. This personalized approach will help you apply new skills and techniques in line with your needs and achieve the desired results in negotiations and conflict resolution.

DIAGNOSIS OF STRENGTHS AND DEVELOPMENT ZONES.

This course will diagnose your strengths and areas of development in the area of negotiation and conflict resolution. This will enable you to better understand your strengths and weaknesses and identify areas of potential for personal and professional growth. With this knowledge, you will be able to focus on developing your skills and increase your effectiveness in negotiation and conflict resolution.

ONLY THE BEST PRACTICES THAT WORK.

The team of experts leading this course has carefully selected and tested the most effective practices from the world's negotiation and conflict expertise. You will learn techniques and approaches that really work and lead to success.

MINIMUM THEORY.

Our course offers a minimum of theoretical material and a maximum of practical skills. We focus on ensuring that you can immediately apply what you have learned in real-life situations.

Course Objectives

1 Strengthen communication and influence skills

We will help you to express your thoughts and ideas confidently and effectively, use non verbal communication tools and manage information exchange processes.

2 Improve negotiation skills and increase the number of successful negotiations

You will learn how to identify negotiation strategy and tactics, develop arguments and use information, and recognize different types of negotiators and achieve mutually beneficial outcomes.

3 Master the profession of mediation and become better leaders for teams, businesses and organizations, especially in crisis situations

You will learn to identify and manage conflict situations, and become a skillful mediator capable of finding compromise and achieving lasting solutions.

LEAVE A REQUEST

COURSE Schedule

THE PROGRAM IS DESIGNED FOR 40 HOURS OF PRACTICE TRAINING AND TESTING.

1. Group work

2 days of intensive classes from 10:00 to 18:00 (online or offline format), group practice.

Day 1

Competencies of a negotiator
Negotiation practice
Business game
Case study
Working with the negotiator's map
Resisting manipulation
Influence tactics

Day 2

Definition of conflict
The pros and cons of conflict in the work process.
Useful and useless conflicts
Types of conflict by focus of attention: task, process, personalities
Conflict Behavior Styles: Thomas Kilmann Questionnaire
Degrees of conflict escalation, main triggers of conflict
Active and passive approaches to conflict resolution.
Dealing with a personal conflict situation

Day 3

Mediation as a worldview, competence and profession

Strengthen negotiation competencies in conflict; prepare for the role of internal or external mediator.

Mediation in conflict, the role of the third party
Practicing their own and training cases, getting feedback from the group of teachers and coaches
Practice exam cases with markers and feedback
Preparation for international exams
Online practice planning

2. online practice

Online webinars on mediation practice (3 hours each). During 3 months after the first part of the course.

3. examinations

Exams are administered online (4 hours)*.
*Retake theexam or practice for an additional fee.

4. individual work

4-10 hours of individual work, which will give you the opportunity to analyze your strengths and weaknesses in the negotiation process. We will be able to highlight those aspects that we have already learned well, as well as pay attention to areas that require additional development. This analysis will help us develop an individual strategy and action plan to achieve the desired results.

Presenters

KARINA BASHAROVA

MCC ICF

Coaching of First Persons and Teams

Mediator, producer of educational programs
Professional mentor and coaching supervisor with over 7k hours of practice with first responders
MCC Coach ICF
Marshall Goldsmith's coaching program 100 World Coaches Pay it Forward
Author of Personal Coaching 360 Best; Marshall Goldsmith; Karina Basharova; (co-author) Ego Hacking. The Key to Knowing Yourself and Others
Co-author and presenter of the course "A Distinguished Life"
Co-founder of Choice, a center for survivors of violence
Founder of the Medical Coaching Project

COST

199,000 ₽ (for 1 participant)

The course fee includes:

Study materials
40 hours of operation
Certificate of Completion
Mediator's certificate (subject to successful completion of the exam)
Supervisor's recommendation (subject to successful completion of the examination)

The course is designed for 3 months

Corporate offer for group remote participation in the program

400 000 ₽

1 000 000 ₽

5 participants in Zoom format
3 follow up in Zoom
Individualized feedback session for the team competency leader
Certificates

800 000 ₽

2 000 000 ₽

up to 10 participants in Zoom format
3 follow up in Zoom
Individualized feedback session for the team competency leader
Certificates

EFFECTIVE NEGOTIATIONAND APPLIED CONFLICTOLOGY