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EFFECTIVE NEGOTIATION
AND APPLIED CONFLICTOLOGY

Training of internal and external mediators
The nearest dates for the event are:

MORE THAN 40 HOURS OF TRAINING

Includes 30 hours of group and a minimum of 10 hours of individual and pair work on personal, team and organizational cases and conflicts.

Format:
In-person (3 languages: English, Chinese, Russian) and in Zoom.

Hi everyone, I'm Karina Basharova, mediator and coach of first individuals and teams.

We are pleased to announce that in September we will hold the next stream of our flagship course on negotiation, mediation and applied conflictology at our favorite partners - Intercontinental Hotel, Tverskaya 22.

Important! For non-resident participants the hotel provides 20% discount on accommodation under the code Support Partners.

We also have a full-fledged zoom format, where you can fully work both with a face-to-face group and learn the skills of remote communication and mediation.

COURSE BENEFITS

FOCUS ON PERSONAL REQUESTS.

The goal of this course is to help each participant increase their effectiveness in negotiation and conflict situations, taking into account their personal demands and needs. Trainers will work individually with each participant to help them develop their unique strategy based on their personal goals and preferences. This personalized approach will help you apply new skills and techniques to meet your needs and achieve your desired results in negotiation and conflict resolution.

DIAGNOSIS OF STRENGTHS AND DEVELOPMENT ZONES.

This course will diagnose your strengths and areas of development in the area of negotiation and conflict resolution. This will enable you to better understand your strengths and weaknesses and identify areas of potential for personal and professional growth. With this knowledge, you will be able to focus on developing your skills and increase your effectiveness in negotiation and conflict resolution.

ONLY THE BEST PRACTICES THAT WORK.

The team of experts leading this course has carefully selected and tested the most effective practices from the world's negotiation and conflict expertise. You will learn techniques and approaches that really work and lead to success.

MINIMUM THEORY.

Our course offers a minimum of theoretical material and a maximum of practical skills. We focus on ensuring that you can immediately apply what you have learned in real-life situations.

Course Objectives

1

Strengthen communication and influence skills

We will help you to express your thoughts and ideas confidently and effectively, use non verbal communication tools and manage information exchange processes.

2

Improve negotiation skills and increase the number of successful negotiations

You will learn how to identify negotiation strategy and tactics, develop arguments and use information, and recognize different types of negotiators and achieve mutually beneficial outcomes.

3

Master the profession of mediation and become better leaders for teams, businesses and organizations, especially in crisis situations

You will learn to identify and manage conflict situations, and become a skillful mediator capable of finding compromise and achieving lasting solutions.
LEAVE A REQUEST

COURSE Schedule

THE PROGRAM IS DESIGNED FOR 40 HOURS OF PRACTICE TRAINING AND TESTING.

1. Group work

2 days of intensive classes from 10:00 to 18:00 (online or offline format), group practice.

Day 1

  • Competencies of a negotiator
  • Negotiation practice
  • Business game
  • Case study
  • Working with the negotiator's map
  • Resisting manipulation
  • Influence tactics

Day 2

  • Definition of conflict
  • The pros and cons of conflict in the work process.
  • Useful and useless conflicts
  • Types of conflict by focus of attention: task, process, personalities
  • Conflict Behavior Styles: Thomas Kilmann Questionnaire
  • Degrees of conflict escalation, main triggers of conflict
  • Active and passive approaches to conflict resolution.
  • Dealing with a personal conflict situation

Day 3

Mediation as a worldview, competence and profession
Strengthen negotiation competencies in conflict; prepare for the role of internal or external mediator.
  • Mediation in conflict, the role of the third party
  • Practicing their own and training cases, getting feedback from the group of teachers and coaches
  • Practice exam cases with markers and feedback
  • Preparation for international exams
  • Online practice planning

2. online practice

Online webinars on mediation practice (3 hours each). During 3 months after the first part of the course.

3. examinations

Exams are administered online (4 hours)*.
*Retake theexam or practice for an additional fee.

4. individual work

4-10 hours of individual work, which will give you the opportunity to analyze your strengths and weaknesses in the negotiation process. We will be able to highlight those aspects that we have already learned well, as well as pay attention to areas that require additional development. This analysis will help us develop an individual strategy and action plan to achieve the desired results.

Presenters

KARINA BASHAROVA

MCC ICF

Coaching of First Persons and Teams

  • Mediator, producer of educational programs
  • Professional mentor and coaching supervisor with over 7k hours of practice with first responders
  • MCC Coach ICF
  • Marshall Goldsmith's coaching program 100 World Coaches Pay it Forward
  • Author of Personal Coaching 360 Best; Marshall Goldsmith; Karina Basharova; (co-author) Ego Hacking. The Key to Knowing Yourself and Others
  • Co-author and presenter of the course "A Distinguished Life"
  • Co-founder of Choice, a center for survivors of violence
  • Founder of the Medical Coaching Project

COST

199,000 ₽ (for 1 participant)

The course fee includes:

  1. Study materials
  2. 30 hours of group work
  3. Certificate of Completion
  4. Mediator's certificate (subject to successful completion of the exam)
  5. Supervisor's recommendation (subject to successful completion of the examination)

The course is designed for 3 months

Corporate offer for group remote participation in the program

400 000 ₽

1 000 000 ₽

  • 5 participants in Zoom format
  • 3 follow up in Zoom
  • Individualized feedback session for the team competency leader
  • Certificates

800 000 ₽

2 000 000 ₽

  • up to 10 participants in Zoom format
  • 3 follow up in Zoom
  • Individualized feedback session for the team competency leader
  • Certificates

LEAVE A REQUEST

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